Introduction
Your privacy is important to us at Maizena® Corn Starch. This privacy policy provides detailed information about how we collect, use, and share your personal information when you visit our website maizena.shop or interact with us through any online services or features (collectively, our “Services”).
We created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your personal information. Please take the time to read this policy carefully.
What Information Do We Collect?
We collect both personal and non-personal information from you when you use our Services. Personal information is any information that can individually identify you, such as your name, email address, phone number, etc. Non-personal information is any information that does not reveal your identity, such as browser information, general location data, etc.
Information You Provide to Us Directly
The personal information we collect directly from you includes:
- Contact information (such as your name, mailing address, email address, phone number, etc.) when you submit orders, contact us with questions, request information, create an account, participate in contests or surveys, etc.
- Payment information (such as credit/debit card details, bank account information, etc.) when you make purchases from us.
- Account information (such as username, profile photo, interests, preferences, etc.) when you sign up for an account with us.
- Reviews, feedback, and correspondence when you contact us directly or respond to emails and surveys.
Information We Collect Automatically
We also automatically collect certain types of usage information when you access and use our Services, even if you have not created an account or logged in. The information we collect automatically includes:
- Log data such as your IP address, device type, unique device identification numbers, browser information, operating system, pages viewed, links clicked, time and date of access, etc.
- Location data such as your general geographic location based on your IP address to provide you with more relevant ads and content.
- Usage data such as information about how you use our Services, page visits, website navigation paths, length and frequency of visits, etc.
- Cookies and other tracking technologies to analyze trends, administer the website, track users’ movements, gather broad demographic data, and monitor usage and performance.
Information from Third-Party Sources
We may obtain additional personal and non-personal information about you from third party sources to supplement the information we collect directly from you. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with relevant products and services.
For example, we may collect personal information about you from:
- Social media platforms if you choose to link your social media account with our Services.
- Public databases to confirm or supplement the information you provided.
- Marketing partners to improve our targeted advertising and to measure the effectiveness of our marketing campaigns.
How Do We Use Your Information?
We take privacy very seriously and do not sell, trade, barter, or rent your personal information to any third parties. We use the information we collect for the following purposes:
- Provide, operate, and maintain our Services.
- Improve and enhance the usability, performance, and security of our Services.
- Understand and analyze how you use our Services and develop new products, services, features, and functionality.
- Communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support.
- Process and complete your transactions for any products or services purchased through our Services.
- Administer rewards programs, contests, sweepstakes, surveys, or other promotional activities or events sponsored by us or our partners.
- Match your information with job vacancies to assist us in finding a position that is most suitable for you if you have submitted a job application with us.
- Resolve disputes, collect fees, and enforce our Terms of Use.
- Prevent and detect security threats, fraud, or other malicious activity.
- Optimize and enhance our marketing efforts, such as performing analytics, measuring the effectiveness of ads or emails, and providing you with more relevant content and ads based on your activity on our Services.
- Carry out other legitimate business purposes as needed, provided these purposes are clearly disclosed to you at the time your personal information is collected.
With Whom Do We Share Your Information?
We do not share, sell, lease, or disclose your personal information to any third parties without your consent, except in the following circumstances:
- Service providers: We share your information with third party companies who provide services on our behalf, such as website hosting, data analytics, payment processing, order fulfillment, information technology, customer support, email delivery, auditing, etc. These services may require access to some personal information in order to perform their functions for us. They are contractually bound to use the information only for the intended purpose and not to disclose or use it for any other reason.
- Business transfers: As we develop our business, we may sell or purchase other businesses or services. In the case of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred to a successor entity. If so, we will notify you of any changes in control over your personal information.
- Law enforcement: We may disclose your information if required by law, regulation, search warrant, subpoena, or court order. We cooperate with law enforcement inquiries and other third parties to enforce laws, such as investigating fraud or enforcing our Terms of Use, or to protect the rights and safety of others.
- Legal rights: We may disclose your information when we have a good faith belief that disclosure is necessary to protect our legal rights or pursue available remedies, enforce our agreements, respond to claims that any content violates third party rights, or protect anyone’s rights, property or safety.
Data Access, Modification and Deletion
If you register for an account with us, you may access, review, update, correct, and delete your personal information via your account settings page. We aim to allow you easy access to your personal information for review, modification, and deletion as appropriate.
You can also make choices about our collection and use of your data by using the opt-out links in our communications or updating your settings in your account profile.
To delete your account and personal information, please visit your account settings page and click on “Delete Account”. Residual copies of your information may remain on our servers after account deletion to comply with legal obligations, resolve disputes, enforce our agreements, or for technical reasons.
We may reject deletion requests that compromise our ability to comply with legal obligations or internal data retention policies. If we are unable to delete all or some of your data, we will explain why after you make your request.
To make a personalized data request or access request, please contact our Privacy Officer.
Your Choices and Rights
Marketing communications: If you do not wish to receive our marketing emails, you may opt-out by following the unsubscribe link located at the bottom of all our marketing emails or by adjusting your notification settings within your account profile. Note that you will still receive administrative communications related to orders, accounts, support issues, etc.
Do Not Track: Certain web browsers offer a “Do Not Track” option, but there is no industry consensus regarding what sites and apps should do when this setting is enabled. Like many websites, we currently do not respond to browser “Do Not Track” signals. You can disable certain types of tracking by modifying your cookie settings.
Cookies and Tracking Technologies: You may stop or restrict the placement of cookies on your device or remove them by adjusting your browser settings. The “Help” feature of most browsers will provide guidance on how to manage cookies. Note that blocking cookies may impact your experience using our Services.
Promotional Communications: You may opt out of receiving our promotional emails by following the instructions in those messages. Please note that opting out of our emails does not stop us from sending you other messages, such as surveys, notifications, or information about your transactions with us.
Mobile Notifications: With your consent, we may send promotional alerts and other notifications to your mobile device. You can deactivate these messages by changing the notification settings on your device.
California Consumer Privacy Rights: See the “Your California Privacy Rights” section below for more information on the rights available to California residents under state law.
Right to Non-Discrimination: You have the right to access our Services even if you choose to exercise any of the rights listed in this policy. We will not discriminate against you if you exercise your privacy rights under law.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we implement safeguards designed to protect your information, no security measures are perfect. We do not promise, and you should not expect, that your personal information will remain absolutely secure.
We review and adjust our security measures periodically based on current technologies and threats. We also train our employees on data security and privacy practices. Despite our efforts, we cannot guarantee the absolute security of your personal information during transmission or storage in our systems.
Privacy Notice for California Residents
This section supplements the above privacy policy and applies only to California residents. It describes how we collect, use, and disclose Personal Information as defined in the California Consumer Privacy Act (CCPA).
Personal Information We Collect and Purposes of Use
For California residents, Personal Information we collect includes identifiers such as name, contact information, IP address, device identifiers, commercial information such as purchase history, internet browsing history, website interactions, and other usage data as outlined above.
We collect and use this information for the purposes outlined in the “How Do We Use Your Information” section above, including providing our Services, personalization, marketing, analytics, security, dispute resolution, compliance with legal obligations, and other business purposes.
Sharing of Personal Information
We disclose Personal Information to third parties for business purposes as outlined in the “With Whom Do We Share Your Information” section. We do not sell Personal Information about you.
Your Rights under the CCPA
The CCPA grants California residents certain rights regarding their Personal Information, including:
- The right to know the categories and specific pieces of Personal Information we collect, use, disclose, and sell about you; the categories of sources from which we collected your Personal Information; our purposes for collecting or selling your Personal Information; the categories of third parties with whom we share your Personal Information; and the categories of Personal Information disclosed for business purposes or sold.
- The right to request deletion of your Personal Information that we have collected from you and retained.
- The right to opt out of sale of your Personal Information. Because we do not sell your Personal Information, this right does not apply.
- The right not to receive discriminatory treatment for exercising your CCPA rights. We will not discriminate against you for exercising your privacy rights.
To make a request related to your California privacy rights, please contact our Privacy Officer. We will verify requests by matching information provided to us by you to information we maintain before responding. authorized agent submitting a request on your behalf will be required to prove they have permission to do so.
You may make requests related to your California privacy rights no more than twice within a 12-month period. We cannot respond to requests that seek Personal Information unrelated to the individual making the request or that require disproportionate technical efforts that could frustrate our normal business activities.
Information provided in response to an authorized CCPA request will cover only the 12-month period preceding the request. When feasible, we will provide specific metrics in response to access requests rather than estimated ranges. For data portability requests, we will provide copies of your Personal Information in a readily usable format that allows transmission to another entity without hindrance.
In some situations, we may decline or limit your request to the extent permitted by law, such as if cannot verify your identity or if we cannot verify that your request matches the Personal Information we maintain. If we deny your request, we will explain why.
Contact Information
If you have any questions or concerns about this privacy policy or wish to exercise any of your rights, please contact our Privacy Officer at:
Maizena® Corn Starch
Attn: Privacy Officer
123 Main St.
Anytown, CA 12345
Email: [email protected]
Phone: 555-123-4567
We will respond to questions or concerns as quickly as possible.
Revisions to this Privacy Policy
We may revise this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post the updated policy here so that you are always aware of what information we collect, use, and share. If the changes are significant, we may choose to notify you via email prior to the changes taking effect.
This document was last updated on January 1, 2022.
